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Privacy PolicyReturn & Exchange Policy

Return & Exchange Policy

  • . Incase there is an order cancellation, please do so before it is shipped.
  • . You can request an exchange within 2 Days of receiving the product in case of size issue or damage on delivery.
  • . If you receive any defective product, do contact us immediately by mailing and Whatsapp us at zzahaa.in@gmail.com, +91-8630704019 with your Order ID and send us a snapshot of the defect.
  • . Once we have received the products a quality check would be done by our team and the refunded amount will be credit to your zzahaa store wallet.
  • . Raise an exchange request within 2 days of receiving the product through . Once we have it with us, we will ship the replacement product to you within 5-7 days. You can raise your exchange request through Login -> my order .
  • . Kindly ensure the product is in its original condition with all packaging / tags attached. We will arrange for a courier to pick up the product from your home. Customized products are not eligible for return.
  • . The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
  • . No return and exchange request would be accepted if the return/exchange request is raised after 2 days of receiving the shipment. Incase of exceptional cases please write to us at zzahaa.in@gmail.com
  • . Exchange is only allowed once.
  • . You would be notified by us , once we receive your shipment.
  • . If you need any alterations, the alteration charges would have to be borne by the customer.